Hybrid Sales Representative - Tier 2 - Field Sales Department - Gauteng

Hybrid Sales Representative - Tier 2 - Field Sales Department - Gauteng

Diplomat South Africa is recruiting for the role of Sales Representative based in Gauteng. This position will report to the Regional Manager.

Job Objective:

To manage the merchandising team and ensure that all customers receive a professional merchandising service. This role includes the execution and implementation of merchandising standards and ensuring compliance with Diplomat SA's policies, practices, and procedures. To implement the sales strategy in the allocated region for all the customers in that region. The main purpose is to achieve sales targets and revenue margins by ensuring that the right products are in the right place at the right time. The execution of the sales plans for allocated customers shall be in compliance with Diplomat SA's policies, practices and procedures.
For Pharma: to conduct detailing of active ingredients in pharmacy products

Key Responsibilities:

Execute the sales plan for allocated customers.
Conduct analysis of customer and sales metrics, costs and categories to inform business decisions.
Conduct negotiations with the customers for display and shelf space.
Participate in weekly and monthly meetings with the team to keep track of progress on allocated targets.
For Pharma: Develop and demonstrate knowledge of products and conduct detailing of active ingredients in the pharmacy products such as Vicks, Clear blue, Oral B etc.
Build and maintain relationships with customers.
Develop and demonstrate a thorough understanding of the customer's business.
Address and resolve sales related customer complaints as well as issues escalated by merchandisers to ensure customer satisfaction.
Manage the costs related to the allocated merchandising team.
Address customer complaints such as deliveries not being on time, out of stocks etc. Liaise with sales representatives to resolve the issues as well as issues escalated by merchandisers to ensure customer satisfaction .
Monitor stock levels and ensure timeous ordering of stock.
Monitor the erection of displays, availability of promotional material and compliance to vendor standards.
Monitor and control customer service through monthly call cycle:
- Ensure there are no gaps on shelves
- Check that all stock has appropriate labels
- Validate that negotiated shelf space has been utilised.
- Inspect rotation of stock in customer store.
- Ensure fastest selling lines are on display.
- Monitor the set-up of displays by the tactical team.
Ensure execution of planograms as well as scheduled displays as per the black file. Hand over amended/new planograms to merchandisers.
Support the Diplomat sales team in the achievement of targets.
Manage and monitor performance, attendance, behaviour and competence of the merchandising team.
Explain monthly objectives to the team originating from the brand priority documents and ensure the achievement of same objectives
Maintain records of the training attended by merchandisers.
Support sales team in the achievement of targets.
Ensure compliance with merchandising standards and Vendor requirements.
Motivate, Coach and Develop the merchandising field force - so as to ensure that the merchandising team understands the relevant principals.
Merchandising & Marketing Standards.
Provide on the job as well as classroom training to merchandisers based on the assessment of their competence.
Conduct in field training with the team members to develop into successful merchandisers.
Facilitate the induction process for new merchandisers.
Escalate complaints to Regional Manager as required, depending on the nature of complaint.
Support and guide the merchandisers in customer relationship management.
Collect business intelligence information from customers and share same with the Area Sales Manager.
Ensure sales metrics are captured and tracked.
Validate customer stores on a regular basis to ensure compliance with the criteria listed on the Perfect Store scorecard.
Comply with DSA standards in execution of the sales plan.
Maintain the timesheet on a regular basis.
Take responsibility for self-development through self-study, identification of learning opportunitiesEnsure achievement of monthly targets, objectives and display targets.

Position Requirements:

Completed Matric or equivalent accredited by SAQA.
Tertiary qualification will be an added advantage.
5 years' experience in the Sales & Merchandising environment from the FMCG industry.
2 year's team management experience.
A clear understanding and working knowledge of the predetermined formal.
Accounts Channel and Independent Retail and Wholesale of the FMCG environment, in which the following criteria will have to be met, implemented and executed.
Highly motivated and responsible, with the ability to work with minimum supervision.
The ability to work under pressure and meet deadlines.
Strong negotiation skills & business acumen.
Own reliable vehicle with a valid driver's licence.
Must be based in Gauteng.

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Gauteng

(HFS)Sales Representative - Tier 3 Department - Mafikeng, North West

Diplomat South Africa is recruiting for the role of (HFS)Sales Representative in the Tier 3 Department, to based in Mafikeng, North West . The role will report to the Sales Supervisor.

Key Responsibilities
The purpose of the role is to implement the Tier 3, Sub-D / Main Market strate-gy at retail level. The primary purpose of the role is to ensure targeted Cover-age, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Consistent development and updating of the Retail Outlet Universe Data base.
Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
Achieving of the trade coverage plan.
On time reporting and completion of daily administration objectives.
Implementation of all merchandising initiatives according to determined standards.
Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
The implementation of promotions when applicable.
Field any trade related issues or queries at store level.
Provide ongoing market intelligence to management.

Position Requirements

Completed Matric or equivalent, accredited by SAQA.
1 - 3 years Field Sales experience *from an Informal Trade*.
Own vehicle and a valid driver's license.
Must have met set targets for a defined period.
Must be a local and reside in the relevant area of operation; Mafikeng.
Basic computer skills (MS Outlook, MS Office).
Good communication skills.
Attention to detail.
Basic numeric skills.

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North West

(HFS)Sales Representative - Tier 3 Department - Rustenburg, North West

Diplomat South Africa is recruiting for the role of (HFS)Sales Representative in the Tier 3 Department, to based in Rustenburg, North West . The role will report to the Sales Supervisor.

Key Responsibilities
The purpose of the role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Consistent development and updating of the Retail Outlet Universe Data base.
Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
Achieving of the trade coverage plan.
On time reporting and completion of daily administration objectives.
Implementation of all merchandising initiatives according to determined standards.
Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
The implementation of promotions when applicable.
Field any trade related issues or queries at store level.
Provide ongoing market intelligence to management.

Position Requirements

Completed Matric or equivalent, accredited by SAQA.
1 - 3 years Field Sales experience *from an Informal Trade*.
Own vehicle and a valid driver's license.
Must have met set targets for a defined period.
Must be a local and reside in the relevant area of peration;Rustenburg.
Basic computer skills (MS Outlook, MS Office).
Good communication skills.
Attention to detail.
Basic numeric skills.

Apply for Position

North West

(HFS)Sales Representative - Tier 3 Department - Klerksdorp, North West

Diplomat South Africa is recruiting for the role of (HFS)Sales Representative in the Tier 3 Department, to based in Klerksdorp, North West . The role will report to the Sales Supervisor.

Key Responsibilities
The purpose of the role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Consistent development and updating of the Retail Outlet Universe Data base.
Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
Achieving of the trade coverage plan.
On time reporting and completion of daily administration objectives.
Implementation of all merchandising initiatives according to determined standards.
Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
The implementation of promotions when applicable.
Field any trade related issues or queries at store level.
Provide ongoing market intelligence to management.

Position Requirements

Completed Matric or equivalent, accredited by SAQA.
1 - 3 years Field Sales experience *from an Informal Trade*.
Own vehicle and a valid driver's license.
Must have met set targets for a defined period.
Must be a local and reside in the relevant area of operation; Klerksdorp.
Basic computer skills (MS Outlook, MS Office).
Good communication skills.
Attention to detail.
Basic numeric skills.

Apply for Position

North West

Sales Representative - Tier 3 - Field Sales - Free State - Bloemfontein

Sales Representative - Tier 3 - Field Sales Department - Free-State - Bloemfontein

Diplomat South Africa is recruiting for the roles of Sales Representative - Tier 3 in the Field Sales Department, to based in Free State, Bloemfontein. The positions will report to the Sales Supervisors.

Key Responsibilities:
The purpose of the role is to implement the Tier 3, Sub-D / Main Market strate-gy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Consistent development and updating of the Retail Outlet Universe Data base.
Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
Achieving of the trade coverage plan.
On time reporting and completion of daily administration objectives.
Implementation of all merchandising initiatives according to determined standards.
Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
The implementation of promotions when applicable.
Field any trade related issues or queries at store level.
Provide ongoing market intelligence to management.

Position Requirements:

Completed Matric or equivalent, accredited by SAQA.
1 - 3 years Field Sales experience *from an Informal Trade*.
Own vehicle and a valid driver's license.
Must have met set targets for a defined period.
Must be a local and reside in the relevant area of operation;
- Free State - Bloemfontein
Basic computer skills (MS Outlook, MS Office).
Good communication skills.
Attention to detail.
Basic numeric skills.

Apply for Position

Free State

Trade Marketing Manager - Commercial Department - Gauteng (Meadowdale)

Diplomat South Africa is looking for a dynamic individual to fill the role of Trade Marketing Manager, based at the Meadowdale, Johannesburg office reporting to the Trade Marketing Team Leader.

Job Purpose:
To implement all brand trade marketing activities per channel/customer in line with the brand marketing strategy.
To act as a point of contact between the Vendor and Diplomat.

Key Responsibilities:

Drive and implement the brand trade marketing strategy and plan.
Ensure achievement of brand volume, market share and sales targets (DPSM/SBD).
Develop actions plans, conceptual selling ideas and promotions per customer/channel.
Support the demand planning team to develop brand forecasts/targets.
Conduct analysis of the sales SAP data per customer, per SKU and per brand and share insights with the team leader.
Support Key Account Managers in promoting and presenting key brand initiatives to trade.
Provide relevant training as deemed appropriate.
Build and maintain relationship with the vendor category/brand teams.
Act as a source of contact between the vendor and the sales team to ensure achievement of sales and budget objectives.
Conduct competitor and market analysis to gain market insights.
Support the sales team in resolving customer issues as and when required.
Provide brand expertise and other related training to the sales and shared services team.
Ensure compliance with corporate identity guidelines of the vendor.
Support the IT and finance team in loading products and prices on the system.
Liaise with the operations team regarding inventory, stocks and palettes.
Stay abreast of latest developments in the FMCG industry.
Take responsibility for self-development through self-study, identification of learning opportunities.

Position Requirements

Relevant 3 year Degree or Diploma in Marketing or Commerce.
Minimum 3-5 years relevant Trade Marketing Management experience within the FMCG industry preferably in both Modern Trade and Informal trade.
Key Accounts Management experience, will be an added advantage.
Advanced knowledge of MS Office, including relevant Sales systems.
Expert communication skills.
Strong relationship building skills.
Proficient knowledge of relevant products.
Advanced analytical and negotiation skills.
Proficient business writing and presentation skills.
Own reliable transport with a valid driver's license.
Ability to travel as and when required.

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Gauteng