Source Type Text
Open Positions
Throughout the Diplomat Group we continually recruit, develop and reward top talent. So if you are looking to work with the best and make the most of your capabilities, Diplomat Group is the place.
Position Title
Area Sales Supervisor - Tier 3 Department - Gauteng (Tembisa)
Diplomat South Africa is looking to fill the role of Area Sales Supervisor, based in Johannesburg CBD, Gauteng, reporting to the Area Sales Manager.
Key Responsibilities:
Key Responsibilities:
- Directs a sales team and provides coaching towards the achievement of maximum profitability and growth in line with company vision and values.
- Improve the development and performance of the Sub-Distributors in the area of responsibility.
- Implements plans and strategies to expand the customer base of the Tier 3 area of responsibility.
- Implements annual sales plans by analyzing trends and results.
- Implements the deployment and performance of all sales activities in High Frequency Stores in the area of responsibility.
- Develops the customer base and maintains a strong relationship both with the customers and suppliers.
- Implements maximization of sales and overall profitability through the satisfaction and retention of customers.
- Perform sales activities for product promotion and market share increase.
- Implements the products shelf positioning and constantly works on market shelf share increase.
- Implements cost control in line with agreed objectives and plan.
- Create and maintain a highly motivated sales organization, to drive growth of the sales and market share of Tier 3.
- Supervise the activities of the team to ensure effective delivery of the Tier 3 plan.
- Supervise a team of staff to ensure effective daily operations.
- When required, initiate disciplinary processes for team members and participate in collecting the evidence for the case.
- Identify employees that are not meeting short-term productivity or control targets and make recommendations to put employees on Performance Improvement Programme.
- Completed Matric OR equivalent accredited by SAQA.
- BA Degree in Marketing / Sales or Business studies or relevant Diploma preferred.
- A minimum of 3 years relevant experience in Sales Management within the FMCG industry.
- Good working knowledge of the Informal Marker customer profile.
- Must be a local and reside within area of operation.
- Must speak the local language/s of the area of operation.
- Working knowledge of MS Office programs.
- Problem-solving and analytical skills to interpret sales performance and market trend information.
- Excellent negotiation skills.
- Good budget and report writing skills.
- Presentation skills, written and verbal.
- Own vehicle with a valid driver's license.
Gauteng
Regional Manager (Modern Trade) - Field Sales Department - Inland (Gauteng, Limpopo &Mpumalanga)
Diplomat South Africa is recruiting for the role of Regional Manager (Modern Trade) within the Field Sales Department based in Gauteng and to service Inland(GP,LP & MP). The role will be reporting to the Modern Trade Field Sales Manager.
Job Purpose:
To implement and drive the sales strategy and action plans for Modern Trade. The region-specific plans shall be aligned to the overall Diplomat strategy and support the profitability and vision of the company.
Facilitate and enable meeting of sales targets and revenue margins within budgetary constraints and in compliance with the trading standards and parameters/criteria set by the supplier/vendor.
This role includes the managing of execution and implementation of merchandising standards and ensure compliance with Diplomat SA's policies, practices and procedures.
The position manages and oversees the regional merchandising function that will ensure that all customers receive an excellent merchandising service in order to facilitate sales.
Key Responsibilities:
Job Purpose:
To implement and drive the sales strategy and action plans for Modern Trade. The region-specific plans shall be aligned to the overall Diplomat strategy and support the profitability and vision of the company.
Facilitate and enable meeting of sales targets and revenue margins within budgetary constraints and in compliance with the trading standards and parameters/criteria set by the supplier/vendor.
This role includes the managing of execution and implementation of merchandising standards and ensure compliance with Diplomat SA's policies, practices and procedures.
The position manages and oversees the regional merchandising function that will ensure that all customers receive an excellent merchandising service in order to facilitate sales.
Key Responsibilities:
- Ensure all expenses are within the regional sales budget.
- Manage the costs and budget of the regional merchandising and sales teams.
- Consistently achieving sales targets.
- Channel management and growth.
- Market share growth.
- Ensure all expenses are within the regional sales budget
- Communicate the business strategy and the impact on sales targets and revenues and ensure buy-in by all concerned.
- Develop and implement action plans to grow the regional customer base and increase revenue.
- Assist with the forecasting during times of product and price changes.
- Support the finance team in debt collection and resolution of payment issues / claims.
- Share key customer, markets and competitor insights with the sales team.
- Product management and availability in stores.
- Effective people management / 3rd party agency influence.
- Leading the sales team through effective people management practices.
- Enable the merchandising and sales team to attend to first level customer queries.
- Assist in resolving high priority customer complaints regarding merchandising and sales services.
- Drive the perfect store plans and ensure alignment with Vendor requirements.
- Monitor and control customer service through monthly call cycles.
- Monitor call cycle visits to ensure customers are effectively serviced in terms of a merchandising and sales services.
- Identify, develop and build relationships with customers in the region to support and enable the business plans.
- Develop and demonstrate a thorough understanding of the customer's business.
- Ensure compliance to point of sale and price point for products and continuously communicate to all sales team members.
- Implement launches and promotions to increase sales of categories/product lines in own region.
- Monitor the set-up of displays in stores and execution of initiatives.
- Ensure compliance with merchandising and sales standards.
- Utilize regional market, customer and competitor information to analyze trends and effectively identify threats.
- Actively engage all areas of operation to facilitate support for the sales team to execute regional plans.
- Facilitate the commercial process for customers.
- Plan and conduct the induction process for new team members.
- Manage time and attendance of the regional sales team.
- Ensure compliance to all HR policies and procedures.
- Conduct effective workforce planning to ensure the regional sales team is staffed to capacity and all customers can receive an excellent service.
- Audit the department regularly to maintain merchandising standards.
- Conduct regular team meetings and involve trade marketing to inform brand updates.
- Manage the performance of the regional team to ensure outputs enable the achievement of the business plans.
- Conduct analysis of customer and sales metrics, costs and categories to inform business decisions.
- Mentor and coach the regional sales team to achieve sales targets.
- Manage and guide the merchandising and sales team through on the job training.
- Conduct training needs analysis for sales employees and implement training interventions (brand promotion, counting shelf space, product knowledge, negotiation skills etc.).
- Build capacity within own team to ensure succession planning is effective.
- Keeping up to date with competitors.
- Business review with top customers once per month.
- Analyze regional market trends and discover new opportunities for growth.
- Stay abreast of latest developments in the industry.
- Take responsibility for self-development through self-study, identification of learning opportunities.
- Completed Matric or equivalent accredited by SAQA.
- National Diploma or B Comm degree in Marketing or similar.
- 5 - 8 years Sales & Merchandising experience within the Modern Trade/Tier 1 environment of the FMCG industry.
- Minimum of 5 years in Regional Manager Modern Trade capacity requisite (store level as well as DC/Regional level).
- Minimum of 3 years sales team management.
- Advanced knowledge of MS Office, including relevant Sales systems.
- Advanced skills in the following:
- Relationship building and communication.
- Industry and product knowledge.
Gauteng, Limpopo, Mpumalanga