Diplomat's IT solutions are one of the Group’s key strengths. They encompass world leading SAP Business Suite for ERP, WMS, BI and Business Planning; Roadnet and Territory Planning for shipments and sales route optimization and Diplomat MOBILE solutions for presales, van sales, point of sale, proof of delivery, tracking and controlling.



On time every time

We are committed to supplying every order on time with 100% CFR while maximizing productivity, quality and accuracy. Our best-in-class WMS systems provide flexible and efficient automated processes throughout all warehouse activities, including goods receipt, put-away, replenishment, picking (pick by voice), loading and control. Our processes are fully traceable in the ERP system, and the entire supply chain is documented with advanced video technology.


Enhanced decision making based on data

We support managers to make the right decision at the right time for our customers. In order to do this, we collect data and generate timely analysis with visualized dashboards that only best-in-class companies have. Diplomat’s state-of-the-art Decision Support Systems generate meaningful business insight that support enhanced efficiency and improvement through strategic and tactical decision making. The Business Intelligence (BI) Systems provide historical and current data, as well as business forecasts that facilitate identifying patterns that are significant for management. This system also generates reports, alerts and signals that support management decisions.


Full transparency

We accept nothing less than full transparency with our customers. The Diplomat Group has an open connectivity policy based on its Win-Win, open relationship approach. We are always available to partners and respond quickly to requests. We offer our partners full interface and access to with our supply chain, and we provide customers access to our BI environment, limited only by permission rights.