diplomat global > Values & Principles

Values & Principles

Our Purpose

Drive customer value along the supply chain to become their preferred choice
Commitment Integrity Service Orientation Professionalism Team Spirit Passion for winning

Our Values

We believe that our success derives from our people and the values by which we live. We always strive to recruit, develop and retain top talent who bring these values to life.

Commitment

Commitment

We act as owners, achieving results through leadership, involvement and personal initiative.
Integrity

Integrity

We act with integrity, transparency and mutual respect, upholding our ethical principles, in accordance with the letter and spirit of the law.
Service Orientation

Service Orientation

We provide outstanding response to our external and internal customers by continually identifying their unique and changing needs.
Professionalism

Professionalism

We achieve optimal results by developing our capabilities and continuously improving work processes and organizational efficiency.
Team Spirit

Team Spirit

It takes all of us to win. We support each other and share ideas and knowledge together, contributing to the company and our long lasting success.
Passion for winning

Passion for winning

We win with diligence, determination and excellence.

Our Principles

Our objective as a leading sales and distribution company, guided by our purpose and values, is to act in line with the following principles:
  • We value differences.
  • We listen, in order to understand the other’s point of view.
  • We give honest and candid feedback.
  • We execute every assignment in collaboration with all parties.
We act with respect and appreciation towards others
  • We encourage employee development as a way to assure the company’s growth.
  • We act as leaders in our fields with strong ownership and commitment.
  • We value professionalism and personal responsibility.
We consider company and employee success as one
  • We believe that customer’s success is our goal.
  • We build fruitful working relationships with our customers that lead to their success.
  • We develop in depth understanding of our customer’s needs.
  • We provide our customers with superior service beyond competition.
We are focused on our customers
  • We work towards achieving the company’s objectives.
  • We focus only on areas that add value to the company.
  • We improve, streamline and simplify work processes wherever possible.
We are focused in our work and strategy
  • We find creative and innovative ways to answer our customers’ future needs today.
  • We continuously evaluate and re-invent the way we work in order to win.
We encourage high value solutions to our customers
  • We are committed to excellence in executing the work plans and business initiatives.
  • We aim to leverage our successes and learn from our mistakes.
  • We make sure we remain the experts in our fields, wherever we operate.
We strive to be the best
  • We work together with confidence and trust, across business units, functions and geographies.
  • We support each other’s success through sharing tools and skills we’ve gained.
  • We celebrate mutual achievements.
We act in collaboration and mutuality
  • We believe that doing the right thing, with integrity, leads to long lasting company’s success.
  • We choose the right solution regardless of the efforts it will require.
  • We believe that people work best wherever there is trust.
We take pride of our ethical standards